Graeter's Ice Cream

Reviews about Graeter's Ice Cream

• 1 / 5

  By P .Liska
  My first visit to Graeter's was not a good one. Service was extremely slow, only one party before me, and after five minutes I asked them where the line was (as nothing was happening). There were 2 junior employees, one was probably being trained, and the other one helped the people in front of me. Eventually a manager (?) came and I asked her a couple of questions. I have never, and this is my fourth summer in Indiana after about 25 years in the West, never had such a hostile, passive aggressive help anywhere at a food establishment, and that includes various grumpy baristas and staff high on pot in Broad Ripple. This person (Marti?) basically barked at me, and at the end of each sentence made afake, teeth-barring smile which made me stutter to a point that I asked her if she was OK. I suppose it could have been the same person another reviewer mentioned... She was also slamming lids of the ice cream, and, overall, was trying to make me leave (we don't have this or that, no, we don't carry such and such). I had the Bourbon ball ice cream, which was unimpressive, fairly warm, and very sweet. Won't be back. This location / brand could learn a lot from Brics, and I will rather take the extra time to drive there for excellent service and superior ice cream.
  
  After this unhelpful person left, the atmosphere got discernibly lighter and the young girl at the counter asked me very sweetly if I needed anything, right away. I hope she gets a better job and boss elsewhere soon.
  October 23, 2016
• 4 / 5

  By Brian Spicklemire
  Great ice cream. Would like a few more options.
  July 03, 2016
• 5 / 5

  By Caleb Loveman
  Wonderful sundaes and cool staff.
  June 25, 2016